We would like to thank you for visiting and hope you’ll read our first blog entry. Here’s an introduction of our concept and what we have done to make our clients’ lives easier and separate ourselves from the competition. What is VeraTrack? Well, the word VeraTrack comes from a combination of two words; “vera” comes from verification and track comes from tracking and that’s what we do, track verifications. VeraTrack is a relatively simple concept that was developed to assist human resource professionals in verifying previous employment history and work performance for job applicants.
Months of research and speaking to countless people that work in human resources helped uncover a major deficiency in verifying employment history. Those that were interviewed spend an average of 8 hours per 40-hour work week leaving voicemails, exchanging phone calls, and receiving the dreaded response, “we only verify dates of employment”. This response will be discussed in greater detail in a future blog, but for now, let’s just discuss the issue and how VeraTrack can simplify your job.

The VeraTrack Solution
VeraTrack was designed to help HR professionals and hiring agencies effectively verify employment history. The concept was developed to make the process easier and streamlined by taking the majority of the labor off of the person responsible for this step in the background check process and allowing VeraTrack handle the verification from start to finish.

1. The process begins with entering the job applicant’s information into our system and then typing in the previous employer information. Our system has compiled thousands of companies with their respective contact information so if you type in the first few letters, we’ll start searching for the company that matches the letters you typed in and the remaining fields are populated with the appropriate contact information after the correct company is selected.

2. Hire and termination dates are required since most companies will only verify dates of employment. Supervisor name and salary information are requested however not required.

3. To complete the request, your contact information is requested.

4. Now the work starts and you just sit back and wait for our email that the verification is completed.

5. When the verification is Complete, you will receive an email that links you to the request instantaneously.

The automated process to contact previous employers starts with an email requesting they click on a link that directs them to our secure site where they can begin verifying the information. If no response is given within 24 hours, a second email request goes out. A total of 5 emails set apart by 24-hour intervals are sent to the previous employers and if no response is given, the status of the verification is marked “Incomplete.” Every attempt is made to contact the previous employer — one of the main reasons we are so persistent is because we understand the importance of the information and want our clients to have a complete background investigation on their job applicant.

An email is automatically sent to our customer when the final status of the verification is Complete, Incomplete or Pending. We are working on some additional functionality that will place the completed request in a PDF and will be attached to the email informing our customer that the request is completed.

There you have it, the VeraTrack model and how we have taken a complex process and simplified it by using automated processes to make your life easier and much less stressful. From start to finish, the process could take less than 15 minutes as opposed to countless hours playing phone tag. Ask any question on the blog or Contact Us directly for further information on the process or just have a question in general. We look forward to hearing from you and having you as one of our loyal customers who will use VeraTrack for years to come. Thanks for visiting and have a wonderful day!

This entry was posted on Thursday, June 11th, 2009 at 12:21 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.